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A partial or unavailable state is an honest result about source coverage. It should change how you report the panel, not force you to discard every neighboring observation.

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Start with the state sentence

Read the panel title, description, state, caveat, and source before reading any number. The state explains what the values can support.

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Partial results

Partial means part of the requested reading is usable. Examples:
  • one PageSpeed device completed while the other is still running;
  • Search Console returned query rows but not headline totals;
  • a provider returned totals but limited a high-cardinality breakdown;
  • a crawl read some pages but could not reach others.
Use the readable portion and keep the caveat beside it. Do not fill missing sections with estimates unless you clearly label a separate, human-created estimate outside Alesta.

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Unavailable results

Unavailable means the source or operation did not produce usable evidence. Common causes include:
  • insufficient eligible real-user samples;
  • blocked or unreachable pages;
  • provider coverage limits;
  • expired authorization;
  • a service that is not deployed in the current environment;
  • an upstream request that failed.
An unavailable panel is not a low score and not a zero.

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Not measured

Not measured means the current run did not ask that question or lacked the required source. This can be expected for a free public baseline when a deeper provider-backed measurement did not run. For example, no observed AI-mention run means Alesta should not claim zero mentions.

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Locked and coming soon

  • Locked is a plan-access state. The provider has not necessarily been asked.
  • Coming soon is a product-availability state. Upgrading or connecting a provider will not activate it.
Keep both separate from unavailable data.

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Reporting template

Use a structure like this:
Search Console query rows were available for the last 30 days, but headline totals were not readable for the same window. The listed queries are usable as partial evidence; no total-click conclusion is reported.
Avoid:
Search clicks were zero.

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Decide what to do next

1

Check whether work is still running

Review the global progress indicator and Logs before treating the panel as terminal.
2

Read the reason

Identify whether the boundary is plan, connection, provider, source coverage, or a transient failure.
3

Use the valid portion

Preserve the exact source, window, and caveat for any readable data.
4

Take the narrow next step

Connect, select, reconnect, retry, upgrade, or provide business context only when the reason calls for it.

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References